RETAIL

Train and retain a more engaged and compliant workforce

Your sellers, sales associates and managers are your greatest asset. Help them cultivate happy customers with better training, support and knowledge management, and more accurate performance data – with Blossom.

WHY BLOSSOM

Why retail organisations choose Blossom

Employee turnover in retail organisations is amongst the highest of any sector, putting staff retention and onboarding high on the agenda for businesses at both ends of the scale, and across the globe.

But with such a large range of roles and changing regulatory compliance to deal with, keeping everyone up-to-speed with knowledge and skills, and engaged in the business and career development is no fast or easy task.

Modular, scalable flexibility

Cross-platform, cross-device and integrating with any POS, supply chain or inventory software, Blossom gives retailers a flexible, highly customisable solution to their staff training, performance and development needs.

With advanced analytics and reporting, multi-tenancy capabilities, and a simple-to-use interface that makes it easy for everyone to use, Blossom provides an affordable, scalable solution for retailers looking to gain a competitive advantage and operate more effectively at the pace of change.

  • Simplify processes
  • Increase compliance
  • Reduce churn

Blossom is a really complex system that supports our users but it’s still easy to use from an organisational perspective. Blossom has reduced the time it takes us to achieve regulatory training – with Blossom we’re now 100% compliant, both internally and from a legal perspective. Blossom has enabled our learning management team to achieve time and labour cost savings and reduce the time our employees spend on learning. We receive great levels of support, their team are fully accessible whenever needed.  They’re really dedicated to the ecosystem they work in and their focus on learning is excellent. We feel like they really care.

Orit Barkama

Orit Barkama

Learning and Development Manager, Soda Stream

Accelerate onboarding

Accelerate onboarding

Get new hires up to speed faster with on-the-job training, coaching tools and external user capabilities that allow employees to access key training and resources anytime, anywhere – on mobile, tablet or desktop.

Blossom give retailers the tools they need to help counter high staff turnover and adapt to seasonal recruitment needs by delivering more effective and engaging onboarding experiences.

Learn about Blossom for Onboarding

Remain compliant

Keep on top of compliance training, certification and audits with automated notifications and reminders that remove the reliance on manual processes, and reports that highlight areas of concern – from global trends to individual employee level of detail.

Adapt faster to operations and regulatory change when you let technology do the hard work of administrating compliance training.

Learn about Blossom for Compliance

Streamline knowledge sharing & coaching

Remove barriers to information and tacit knowledge sharing between teams and locations with a centralised knowledge base and coaching tools that help disseminate information to where it’s needed most, faster.

Blossom’s collaboration capabilities allow you to share success stories, best practice, trends and curated resources among stores, buyers and merchandisers, and HR teams like never before.

Explore Collaboration & Knowledge Sharing

Increase engagement & reduce turnover

Empower staff with a range of social learning and gamification tools that help to foster community, increase motivation, and cultivate a more attractive organisational culture.

Blossom helps you build more engaged, connected teams – from the shop floor, to head office and even along the supply chain.

Explore Communication & Engagement capabilities
CASE STUDIES

How retailers use Blossom

Blossom is used by department stores, supermarkets, speciality stores and online retailers to boost revenue and performance

    SodaStream improved its diversity and inclusion efforts by offering training in different languages, which formed an integral part of its digital transformation. As a result, it gives HR leaders the data they need to make informed decisions and helped them become 100% compliant with strict retail industry regulations.

    Orit Barkama

    Learning and Development Manager,
    Soda Stream

    The distributor of Pandora called on Blossom expertise to develop a computerised staff training platform for a distributed, dynamic workforce

FEATURES

Multi–language, multi-tenant flexibility

Create a bespoke, decentralised platform that everyone from head office to franchisees and the shop floor can use, choosing from a range of flexible modules to engage and empower workers and simplify administration.

Features popular with retail organisations

  • Elearning

    The Elearning module allows you to distribute SCORM and xAPI learning objects with optional notifications to anyone based on hierarchy, job role, location or other attribute.

    Blossom’s LMS capabilities make it easy to manage users, author courses and manage learning content. Find out more.

  • OJT & coaching

    Create, execute and track on-the-job, coaching and onboarding tasks, with checklist assignments for coaches and trainees.

    One of Blossom’s most popular performance evaluation features.

  • Qualifications management

    Create regular and period qualifications and certifications with expiry alerts, failure notifications and designated reports.

    Learn more about Blossom’s Qualifications & Certification Management capabilities and how they can help you stay on top of certifiable knowledge and skills.

  • Knowledge sharing

    Create and centralise knowledge resources for easy access, linking and sharing within defined user groups.

    The knowledge centre features is one of Blossom’s most popular knowledge sharing and curation features for organisations looking to deliver a modern learning experience.

  • Training campus administration

    Take control of instructor-led training (ILT) with a suite of tools that help you improve registration processes, prevent instructor and resource clashes, provide additional performance reporting capabilities – and more!

    Browse all Blossom training management features.

  • Elearning

    Elearning

    The Elearning module allows you to distribute SCORM and xAPI learning objects with optional notifications to anyone based on hierarchy, job role, location or other attribute.

    Blossom’s LMS capabilities make it easy to manage users, author courses and manage learning content. Find out more.

  • OJT & Coaching

    OJT & coaching

    Create, execute and track on-the-job, coaching and onboarding tasks, with checklist assignments for coaches and trainees.

    One of Blossom’s most popular performance evaluation features.

  • Qualification Management

    Qualifications management

    Create regular and period qualifications and certifications with expiry alerts, failure notifications and designated reports.

    Learn more about Blossom’s Qualifications & Certification Management capabilities and how they can help you stay on top of certifiable knowledge and skills.

  • Knowledge Sharing

    Knowledge sharing

    Create and centralise knowledge resources for easy access, linking and sharing within defined user groups.

    The knowledge centre features is one of Blossom’s most popular knowledge sharing and curation features for organisations looking to deliver a modern learning experience.

  • Training Campus Administration

    Training campus administration

    Take control of instructor-led training (ILT) with a suite of tools that help you improve registration processes, prevent instructor and resource clashes, provide additional performance reporting capabilities – and more!

    Browse all Blossom training management features.

IT, Telecoms, & Technology FAQs

Got other questions you need answering? Get in touch.

  • What languages does Blossom support?

    Blossom supports multiple languages on both the back and front-end.

    So, for example, in a learning assignment you can add content in additional languages to allow users to choose the one they are most comfortable with and the system will record their progress/outcome regardless of the language chosen.

  • What access options are there for our front-line, deskless workers?

    Blossom works on desktop, tablet and mobile by default and there is also the option to add Kiosk support that allows multiple users to access the platform on shared devices.

    Users can login to their account using SSO (or other authentication method), enabling access to key resources via standard navigation or through the use of QR codes to access learning and knowledge objects at the point of need.

  • Does Blossom support multi-tenancy?

    Yes, Blossom can be installed with partitions so that each location can manage their own processes as if they had their own LMS (including different languages and content), but still access shared resources.

    Find out more about Blossom’s multi-tenancy capabilities.

RESOURCES

Grow with Blossom

Become a stronger, smarter, more sustainable business with our free resources

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